CRM

ICAAL’s custom-build CRM will keep all your enquiries and all their relevant data in a single place. This includes a detailed quote overview that is complemented by real-time reporting, so you can keep a handle on your leads as they come in.

This safe, secure and user-friendly system gives you more control over this key aspect of your business. The data within our CRM will offer the most accurate way for you to stay up to date with your customers and meet their needs.

Our CRM system allows you to see everything you could need to know about your customers in the most secure way possible. It boasts a range of integrated features to serve you well, including password protection and user management, so you can regulate access levels for members of your team.

To enable a smooth operation with your customers, our CRM interface enables appointment booking, call-back calendars, lead history and downloadable customer data. With all this information at your fingertips, you’ll be able to stay on top of things more easily than ever.

At ICAAL, we offer a number of ways to grow your business and increase your leads. Our CRM will be integrated seamlessly with our custom-build contact forms, quoting engine and Chat Bot, so you can all your enquiries in one place.

With countless potential channels through which customers can contact you, it’s more important than ever to see and understand the sources of these and respond accordingly. Manage your expanding business more efficiently with our CRM.

Pinpointing where your customers are coming from is made easy with our heat map system. It works in tandem with Google Maps to clearly indicate which of your chosen areas of operation are bringing in the most leads, so you can optimise your business where necessary to maximise your potential.

With practicality in mind, our CRM dashboard has been optimised for smartphones and tablets. You can stay on top of your business by accessing your leads and managing your customers at any time of day, wherever you go.