View Our Services
Check out our comprehensive range of services and latest case studies showcasing exceptional results in traffic growth, user engagement, and enquiries. Connect with our expert team to craft the ideal strategy tailored to your goals.
Let's Talk
Digital Marketing
Development
Lead Generation
Consultancy
Content & Creative
Telemarketing
Our highly effective telemarketing services help you convert lukewarm enquiries into red-hot sales.
Talk to an Expert Today About Your Project

Telemarketing Agency in Southampton
Our expert call centre gives your business an opportunity to see real increases in sales and profitability. Here at ICAAL, we are a true full-service digital marketing company, so we understand how important it is to get telemarketing right.
We offer a comprehensive range of services specifically designed for lead generation and increasing ROI, including call handling, hotkey transfers and outbound B2B marketing.
Creation of Strategic Marketing Scripts
Quality leads are hard to come by. Our highly experienced call centre staff are trained to convert your sale enquiries into fully qualified leads. We are experts at developing effective telemarketing campaigns to drive more sales for your business.
Our team will work closely with you to develop and refine business winning scripts to suit your brand’s style, tone of voice and objectives. For any marketing goals or budget, we will create the tailored lead generation campaign that’s right for you.
Custom Setup
We’ll create a custom telemarketing campaign for your business, including the setup of a geographic telephone number based on the head office dialling code of your business, as well as a branded email address for outbound communications.
This will work hand in hand with our bespoke telemarketing script to create a cohesive experience for your customers. Our experienced telemarketers understand how to respect the image and reputation of your business while liaising with leads.
Management & Administration
Our telemarketing campaigns are expertly managed by experienced and passionate management professionals who value your business and are driven to meet its goals. Supported by in-house call recording software, our team are a reliable asset for your business.
We have an excellent reputation creating and managing results-driven lead generation campaigns. For one of our clients in the home improvements sector, ICAAL were over 240% above the industry average rate for prospect conversions. Find out more about our work with Arkay Windows.
Superior Lead Generation
Our in-house UK call centre handles thousands of consumer enquiries each year for a wide range of companies across the country. With access to your business’ sales diaries, our telemarketing team can even book appointments for you.
We provide high-quality opportunities for our clients, with leads delivered immediately via web, mobile and email. We’ll establish automated SMS and email notifications sent to up to three emails and phone numbers.
Monthly Performance Reporting
With a dedicated and experienced Telemarketing Account Manager working on your bespoke campaign, you’ll be sure to see outstanding results for your business. Each month, you’ll receive detailed reports showing the leads we’ve prepared for you.
For quality, fully qualified leads, talk to ICAAL today. Our strategic lead generation campaigns are tailored to your business, for more leads and better conversions.
Contact us on: 023 8033 2675 or get in touch using our online enquiry form.

Drive Sales with Proven Telemarketing Solutions
Harness our highly effective telemarketing services to turn lukewarm enquiries into red-hot sales. Our dedicated team specialises in converting leads through personalised engagement and persuasive communication strategies.
Experience the power of targeted outreach and professional telemarketing techniques that nurture leads and close deals. Maximise your sales potential and grow your business with our tailored telemarketing solutions.
Contact us today to discover how our telemarketing services can accelerate your sales success.
Personalised Approach
We employ a personalised approach to telemarketing, ensuring each interaction is tailored to the individual needs and preferences of your prospects. This approach builds rapport and enhances the likelihood of conversion.
Experienced Professionals
Our team consists of experienced telemarketing professionals who are skilled in effective communication and sales techniques. They understand the nuances of lead nurturing and closing deals, delivering results-driven outcomes.
Comprehensive Lead Management
We provide comprehensive lead management services, from initial contact to follow-up. Our systematic approach ensures no opportunity is missed, maximising the conversion of lukewarm enquiries into red-hot sales.
Performance Tracking and Reporting
We offer detailed performance tracking and reporting capabilities to measure the effectiveness of our telemarketing campaigns. By analysing key metrics and outcomes, we continuously optimise our strategies for maximum sales impact.

Multi-Award Winning
Digital Agency

5x NFA Finalists

NFA 2023 Winners

3x G Award Finalists

SME500 2024 Winners

5x Three Best Rated
Web Design Winners

6x Three Best Rated
Best Business Winners

2x Prestige Awards
2024 Winners

2x Web Excellence
2024 Winners

Business Awards UK
Winners 2024


An Agency You Can Trust
Sandra Berg
Quickslide


An Agency You Can Trust
Gary Gleeson
VBH


An Agency You Can Trust
Tom Butler
FENSA, Glass and Glazing Federation


An Agency You Can Trust
Alex Hewitt
Ultraframe Conservatories


An Agency You Can Trust
Scott Foster
Rocal & Endurance Doors


An Agency You Can Trust
Hugh Ross
The Fair Trade Furniture Company


An Agency You Can Trust
Julien Piper
Omega Windows, Doors & Conservatories


An Agency You Can Trust
Jeneen Thomsen
Southampton Hospital Charity


An Agency You Can Trust
Tony Swift
Indigo Digiprint


An Agency You Can Trust
Chris Lodge
The Conservatory Village

An Agency You Can Trust
Kit Fanner
On Location Events


An Agency You Can Trust
Daryl Cowan
DC Employment Solicitors


An Agency You Can Trust
Sue Davenport
Liniar


An Agency You Can Trust
Carol Hearn
Deceuninck Ltd.
More Services We Offer
Email Marketing
Email marketing is one of the most effective strategies for driving traffic and sales. We can help you data harvest to build a strong email list, create custom templates and send business winning emails.
Read MoreGraphic Design
We don't just paint pretty pictures, our experienced graphic designers ensure that we present your value proposition and brand identity clearly, consistently and effectively in every graphic asset we produce.
Read MoreLead Generation
We generate qualified sales leads across a range of vertical markets including home improvements, renewable energies and financial services. E-Marketing, Telemarketing, online conversions; we do it all.
Read MoreCopywriting
Content is king! Our expert and highly qualified copywriting team create quality unique content designed to rank highly online, sell your brand and ultimately influence customers to buy your products and services.
Read MoreConsultancy
Our highly qualified and experienced Internet consultants provide superb consultancy and strategic advice across a range of marketing services, designed to grow your business and give you a return on investment.
Read MoreSEO
We rank your website in the major search engines for researched key terms relevant to your target market. We also analyse the way visitors behave on your site in order to improve conversions and usability.
Read MoreSocial Media
Posting, liking, sharing, tweeting - put simply we love social! From automated Social Media campaigns to cleverly devised social strategies aligned within your marketing mix, we will make your brand go viral.
Read MoreBrand Identity
We will build your business a brand and create you a powerful identity. From logo design to brand guidelines, we offer a full branding service designed to enhance your organisation's image and online reputation.
Read MoreWordPress
WordPress is the most powerful and widely used CMS in the world. As WordPress experts, we will custom build you a beautiful WordPress website designed to rank highly in the major search engines.
Read MoreEmail Marketing
Email marketing is one of the most effective strategies for driving traffic and sales. We can help you data harvest to build a strong email list, create custom templates and send business winning emails.
Read MoreGraphic Design
We don't just paint pretty pictures, our experienced graphic designers ensure that we present your value proposition and brand identity clearly, consistently and effectively in every graphic asset we produce.
Read MoreLead Generation
We generate qualified sales leads across a range of vertical markets including home improvements, renewable energies and financial services. E-Marketing, Telemarketing, online conversions; we do it all.
Read MoreCopywriting
Content is king! Our expert and highly qualified copywriting team create quality unique content designed to rank highly online, sell your brand and ultimately influence customers to buy your products and services.
Read MoreConsultancy
Our highly qualified and experienced Internet consultants provide superb consultancy and strategic advice across a range of marketing services, designed to grow your business and give you a return on investment.
Read MoreSEO
We rank your website in the major search engines for researched key terms relevant to your target market. We also analyse the way visitors behave on your site in order to improve conversions and usability.
Read MoreSocial Media
Posting, liking, sharing, tweeting - put simply we love social! From automated Social Media campaigns to cleverly devised social strategies aligned within your marketing mix, we will make your brand go viral.
Read MoreBrand Identity
We will build your business a brand and create you a powerful identity. From logo design to brand guidelines, we offer a full branding service designed to enhance your organisation's image and online reputation.
Read MoreWordPress
WordPress is the most powerful and widely used CMS in the world. As WordPress experts, we will custom build you a beautiful WordPress website designed to rank highly in the major search engines.
Read MoreEmail Marketing
Email marketing is one of the most effective strategies for driving traffic and sales. We can help you data harvest to build a strong email list, create custom templates and send business winning emails.
Read MoreGraphic Design
We don't just paint pretty pictures, our experienced graphic designers ensure that we present your value proposition and brand identity clearly, consistently and effectively in every graphic asset we produce.
Read MoreLead Generation
We generate qualified sales leads across a range of vertical markets including home improvements, renewable energies and financial services. E-Marketing, Telemarketing, online conversions; we do it all.
Read MoreCopywriting
Content is king! Our expert and highly qualified copywriting team create quality unique content designed to rank highly online, sell your brand and ultimately influence customers to buy your products and services.
Read MoreLet's Talk
Get Directions to Our Offices
Chosen by Industry Leaders






















































